Information We Collect and Use

There are sections in our website where we may ask you to register in order to gain access to high value documents, or to be able to download various items, or to make contact with Icon UK. Any information you provide will remain the secured property of Icon UK. Under no circumstances will it be sold or rented to any third party. Icon UK may, however, use your contact information to send you any information you have specifically requested or any other information or news about our company and services. Your details may be used in an aggregated form for marketing analysis (for example, of our website traffic patterns).

In addition to any personal information you may provide, Icon UK may, on occasion use software or other tools that enable the collection of relevant technical information, for example the IP address (Internet protocol or “IP” address), the operating system deployed on your computer, the browser used for access, various traffic patterns, as well as the address of any referring websites. Icon UK always traces how a visitor arrives at the Icon UK website; however we will not attempt to gather information from websites that you have visited prior to visiting the Icon UK website.

Use of Personal Information

Icon UK may use your personal information for the following purposes:

• To provide information or services that you have requested
• To help us manage our content to ensure it is relevant and appropriate to you
• To enable you to use the site without repeatedly entering passwords or logins
• To alert you to company news, product upgrades, other updated information and new products and services from Icon UK.

Hyperlinks to Other Websites

Icon UK may provide site links that direct to external, third party websites where:

• We have no control over the content of other sites, nor the usage of information they gather.
• We recommend that you always review the privacy policies at any third party sites you visit; they may not follow the same policies as us.

Opting Out

Where our site gathers user volunteered information, such as email addresses, our site and/or any such subsequent marketing communication provides users the opportunity to opt-out of receiving any ongoing email communications from us. This opt-out gives users the following options to discontinue receiving future communications by any of the following means:

• Amend preferences via site privacy preferences tools; or
• Send an e-mail to our client services team indicating your request to be unsubscribed from a specific list; or
• You can call our client services team on the main telephone number on the site.

The Icon UK website cookie

The Icon UK website uses a “session cookie” to identify your browser “session” as you move between pages on the website and perform activities. The cookie is named c2iconuk_mmrgttxctw1 and will last for 3 months.

Your web experience can be enhanced because the cookie allows the website to track your usage and automatically customises content to suit your particular tastes. It also enables us to remember your preferences not just during the current visit, but also subsequent visits. Thus they enhance your user experience not just once, but repeatedly.

By knowing that each subsequent request is related to the first, for example, our website is able to track your actions as you move around the website and to provide interactive features. By analysing how our website is being used in general, we can improve the website experience for future visitors. This is particularly important as we aim to give you just the information that you are looking for with segmentation by industry sector and functional role, rather than a ‘one size fits all’ approach that others adopt. Should you experience any problems in using our website, our website developers may be able to use this information to track down your specific “user journey” and investigate and fix any issues that might arise.

The cookie itself is a very small text or data file that is stored on your device (for example, your PC or your phone) by your web browser. It contains a simple text code that your browser sends back to our website each time you browse to a new page. This allows the website to look up your specific session and associate data for that session with your browser. The data itself is not stored in your cookie but on the server(s) operating the website.

Each page on our website is generated by a sophisticated Content Management System (CMS). This system provides a number of interactive features where your experience may be tailored according to your past activity on the website. Such features require the “session cookie” to operate.

The session cookie provides the ability for you to log on to our website using your unique user name (or e-mail address) and password.

Each page on our website may be tailored to you uniquely, based on your past activity on the website, for example to show your name. Here are some examples of such tailoring that you may see as a session cookie provides the means:

• to remember your log on state and hence your discussion forum preferences, such as your nickname and the date of your last post.
• for you to take part in votes (or polls) on the website.
• to remember that you have submitted a form so that you are not asked to re-submit it.
• to remember which files you have requested to be sent to you by email and the date and time at which such requests were made.
• to remember whether you have ‘like’d our Facebook page.

As we improve our website over time, similar and more advanced features may be added that also require a “session cookie” to operate.

Google Analytics

The Icon UK website uses cookies to allow Google Analytics to function correctly. Google Analytics is a free web analytics tools that helps us understand how visitors engage with the Icon UK website. These cookies have names that begin with __utm such as __utma and __utmz.

Google Analytics collects information anonymously; it reports website trends without identifying individual visitors. The cookies store information such as the number of visits to the website and what site referred the visitor to the web page. We use the information to view reports about how visitors interact with the website and to help us improve the website. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.

Information about these cookies and how to reject or delete them: http://www.google.co.uk/intl/en/analytics/privacyoverview.html and http://www.google.com/intl/en/policies/privacy/ads/#toc-analytics.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Google’s privacy policy: http://www.google.com/intl/en/privacypolicy.html

How to control and delete cookies

You may restrict or block the cookies which are set by the Icon UK website, or any other website, through your browser settings.

To find out more about cookies and how to manage them, visit www.aboutcookies.org.

Please be aware that restricting cookies may impact on the functionality of the Icon UK website.

Local Shared Objects (Flash Cookies)

The Icon UK website uses both HTML5 and Adobe Flash Player to provide video content, so the site will enable users with almost all browser types to play the videos. Local Shared Objects (commonly known as Flash Cookies) may be used to improve user experience, for example to recognise older browsers and to save your playback preferences. Flash Cookies are similar to cookies, however they are managed differently.

How to disable Flash Cookies:

Information on how to disable and delete Flash Cookies is provided on the Adobe website at http://www.adobe.com/products/flashplayer/security.

If you restrict the use of Flash Cookies, your experience of this website may be affected.