Digital Transformations to 

Eliminate Your Process Frictions

A fully integrated Digital Workspace for the Travel Management Company of the future

 

When large businesses use a Travel Management Company (a.k.a. a “TMC”) for their corporate travel needs, it’s because as a minimum, they want the travel booking, advisory and compliance processes to be more efficient, accurate and secure. But there is also a premium for those that offer excellent traveller understanding, engagement and care.

We’re aware of some common challenges that face travel management companies which can compromise the value chain:

1. Demonstrating excellent personal service for each traveller, whilst also efficiently achieving Corporate client cost and SLA goals. For example, one dilemma is finding the right balance of on-site ‘implant operations’ for face-to-face service but at higher cost, versus a fully remote service.

2. Delayed sign off's from clients can lead to missed deadlines, higher costs or competitor wins. Whilst many TMCs have mobile business travel app’s, too often multiple internal sign-offs and process disconnects compound busy traveller schedule pressures.  

3. Duty of Care obligations are more than ensuring compliance to corporate policy. It’s also more than tracking travellers in real time for incident communications and safety. It’s about enabling travel trade-offs, showing empathy and knowledge during service delivery, and being responsive. The more complex the requirement, the more challenging this becomes.

These challenges can be easily and cost effectively alleviated with smarter customer communications technologies. One is described below.

 

SuiteBox is a revolutionary digital workspace that brings together content from live web-video meetings, including video, voice, text, screen sharing, electronic signing, etc., with the ability to automatically record anything shown, shared or signed.

This enables any Advisory interaction to be compliantly recorded without the costs and delays of physical travel to engage face-to-face. Remote face-to-face is timely and efficient. See the graphical functionality summary. All this in one integrated easy to use package! 

Any device. Any time. Anywhere.

Let's talk traveller experience today and start moving your business forward. Fill in the form below to discuss with to us any aspects of the issues raised and how we can help modernise your business; deliver cost-effective transformation to your customer communications. Name:* Company: Email Address: Contact Number: How this information is used We won't spam you and your data will not be shared with third parties Contact is on request or occasional via the channels you have opted into Your data will only be stored for these purposes Voice Calls:   Tick to enable us to call you promptly after requests and with appropriate information updates   Emails:   Tick to receive occasional marketing and information updates by email   Social Media:   Tick to receive occasional selected marketing and information updates via known social channels   Enter not this field:   *Indicates a field you must enter.